I was watching Deadliest Catch on Tuesday (We’ll miss you Phil) and during “After the Catch” they brought on fishermen from the gulf to talk about the impact of the oil spill. During that discussion, the captain of the Time Bandit pointed out that 25 years later, the fisheries affected by the Exxon Valdez have still not recovered.
This does not bode well for the future of the gulf. Here’s a TED talk on the subject.
It’s been my opinion that “the other shoe” hasn’t dropped yet as far as the gulf spill goes. No one knows what the long term impact of this event will be, but judging from the aftermath of the much smaller Alaska spill I’d be surprised if there’s much fishing left in the gulf, at all. Which begs the question, what are we going to eat, and how are those people going to make a living? Something to think about.
You call in for service, and the computer that answers the phone (annoying in itself. Uppity computers) demands that you identify yourself so that you can be routed to the right department (which, BTW, never gets you where you want to be) and several hours later, when the live person finally gets around to answering your call, they promptly ask you for the exact same information.
Woe be to he who complains about this, too. Then you get booted to another department, where they ask you for the same information, again.
Or, how about this?
“all calls are recorded for training and blah, blah, blah” but if I have a complaint, I have to submit the complaint in writing. Why not try listening to the recording? submitting a complaint through the $5000 solitaire machine sitting on the desktop in front of you?
Why not try using the computer that answers the calls? Routing information gathered to the person who ultimately handles the call? Actually using recorded customer calls to improve service instead of a blanket CYA device?
David Boaz, discussing his new Book, The Politics of Freedom, mentions a poll that he funded, asking people if they would describe themselves as being fiscally conservative and socially liberal. An amazing 59% of the respondents said yes. When the question was revised as fiscally conservative and socially liberal otherwise known as libertarian, the yeses are reduced to 44%. Forty four percent of Americans would consider themselves libertarian? We need to tap that resource.
On a side note, McCain wants to regulate blogs? Mr. McCain, you can have a say on the content of this blog when you pry my keyboard from my cold dead fingers. Until then, read the flag.