“To make a deliberately offensive or provocative online posting with the aim of upsetting someone or eliciting an angry response from them.”
“To fish by trailing a baited line along behind a boat.” Google search result for trolling
Everyone has their nervous tic, that thing that they just can’t keep themselves from doing. Popping gum, clicking a ballpoint pen, tapping their feet, clearing their throat, whatever form it takes, everyone has them. I have been known to create rhythms with clap-snapping while walking. Pen clicking is the reason I don’t like holding a pen in my hand, I’ve had enough of them slapped out of my hand over the years to realize how annoying some people find that repetitive noise. It can’t be because of the dysgraphia, that certainly wouldn’t have a thing to do with it.
But I also have a darker confession to make when it comes to nervous tics. I troll trolls. The barbed replies that I compose to posts in online forums and social platforms frequently happen without any planning on my part. As far as nervous tics go, trolling the unwanted and unwelcome, tormenting them with attacks that they will feel obliged to counter, speaks to internal issues of conformity and certitude that I wrestle with. And I do wrestle with them from online moment to online moment. There have been far more words that I’ve deleted from posts than I’ve actually ever posted in the decades since I started spending time on the internet.
Trolling is an obscure internet behavioral reference to just drop on the uninitiated. I figure if you got to this blog, you probably know your way around the internet. But still, most of us use words all day long that we don’t really have definitions for and can’t really define if pressed. I started this post with a definition for trolling, and I included both definitions for the behavior for a reason; and that reason is, trolling is seen in one light by the troll, in the other light by those being trolled. Trolls think they are the good guys. They are certain they know the truth and they think they are convincing people by trolling. They are speaking to the silent masses reading with a knowing eye, and not to the people they are arguing with. They are expecting their antagonists to admit that they are fakes and to walk away from the argument as changed people; that is, to whatever extent they actually take the people they are arguing with seriously. The fact that they just might be wrong on the ideas they are promoting never even crosses their minds. If the thought did cross their minds, they would never go where they go and say the crazy things they say.
So when a troll posts in a forum, any forum about anything at all, they are posting specifically to attract the unwary. Hoping against hope that someone will acknowledge their existence and gratify their longing to make a difference by taking the time to argue with them about whatever it is they posted. Cat videos in a dog forum. Dog memes in a cat forum. Rainbow colored memes in a conservative forum. Gun images in a liberal forum. Hentai memes in an Anime forum. Whatever it is, their fondest wish is that you click on their thing and reward them with your attention. Once they have a flame war going, they are like hogs in a wallow; able to roll luxuriously through the mud being slung in every direction. Which is generally where people like me show up. Flame war going, hogs wallowing, attention being lavished on the undeserving, from the anti-trolling perspective.
When people like me see an inept attempt to troll a group that the troll doesn’t like, we can’t keep ourselves from trolling them right back. Our desire is to put out the flame war, to deny the troll the attention that they are looking for. We offend the easily offended so that they will leave the conversation. Piss off the trolls so that they abandon their own threads, or cross some preset line of conduct that will get them evicted from the forum or punished in some other fashion. If nothing else works, spamming a thread with nonsense will generally put out a flame war because no one can keep track of what was said last by whom, silencing both sides with avalanches of bullshit.
Why do I and others like me do this? If you are going to take pleasure in causing someone else pain, at least have the decency to be good at it for fuck’s sake. That is why.
I have tried many things to remedy this nervous, twitchy, problem of mine. Proactive blocking. Spam reporting. Hate-speech reporting. Nothing seems to stem the unending tide of idiots who think they know how to score points on their enemy. There are just too many of you inept motherfuckers out there. I can’t escape you and your pathetic drivel, so I will do the only other thing available to me. I will write a primer on the subject so that I can hand it out to you when I regrettably run across one of you.
The first bit of business, like most subjects of discussion, isn’t what you think it is. You, dear reader, probably think that I’m going to illustrate how to compose a decent meme or perhaps lecture on shouting at people in ALL CAPS. This isn’t that kind of blog. There are other places you can go for that information. I am not your internet help desk. No, the first fucking thing to understand is knowing when you are being trollish. Learn to recognize when you are causing pain to another person and to ask for forgiveness if offense is legitimately taken. The first order of business is to understand what it means to troll. If you don’t know what you are trying to do, you will not be successful in carrying out your mission.
Your initial post should be savvy enough to be taken seriously by the casual observer. Posting porn images to a photography group will reliably get you banned the first time you do it. So don’t do it from an account you might want to use again, if that’s your thing. On the other hand, social posting has to attract attention in order to be social. A dialog rather than a monologue. Why post at all if what you are doing is going to be ignored? Why talk to yourself online? You might as well log off and go masturbate if you are just playing with yourself; and frankly, most trolls would be better off masturbating more often anyway. It relieves the stress to perform well, take it from an old hand at this. If you are thinking about trolling, go masturbate first. It is better for everyone if you do.
Back already? Well, that was quick. Where were we? Ah, yes, the meaning of trolling, crafting a successful troll. You want to be provocative, but not offensive. You want to question the status quo but do so in a way that won’t get you evicted from a group. It is a consequence of this fact of internet life, the loneliness of it, the desire to gain the attention of others, that makes nearly every internet post an attempt to troll, an attempt to get people to pay attention to you, to dig me as George Carlin once put the question on his album Class Clown.
Virtually all comedy is trolling behavior. Anything you think is funny is probably offensive to someone. Posting humor will get you labeled as a troll, especially if you post that humor in places where whoever is being made fun of hang out. Telling Polack jokes on a Polish immigrant forum will get you banned as someone engaging in hate speech pretty quickly, and probably rightly so. Polack jokes are so 1990’s. Get with the times. Clearly the targets of choice have shifted back to the brown-skinned people South of the US border. If you are from Texas you reference them by pointing out they have to swim to get to this side of the border. In New Mexico, Arizona and California (states with land borders) that kind of reference is considered racist and will get you outed as a racist. And rightly so. So the second point of successfully trolling is to know the subject that you hope to exploit. Even in Texas you can be confused with a racist if you are so insensitive as to name a movie Deadbacks in humorous reference to the racial epithets of yesteryear.
Writing by its very nature implies that someone will read what you write. If no one reads it, do the words even exist? That is a bit metaphysical, isn’t it? Unlike speech, which elicits response if anyone can hear you, even when you are talking to yourself, writing really does imply that someone will read the words you write. Every writer imagines someone they are writing to while they are writing. That is how you gauge whether you are getting across to your audience, you imagine who they are as you type. Are they confused? Misunderstood? Go back and read anything you’ve written in the past, like I have done on this blog. Go back and read the things you wrote ten years ago, see if you recognize the person writing at that time. So many things we think are important at any given time look so pathetically misguided in hindsight.
Most people hate to think about the things they believe. Asking another person to do that is generally branded as trollish behavior. The most provocative thing you can do online is to challenge someone else’s beliefs. Any ideologue is a prime target for trolling. It isn’t just conservatives in the wild who are susceptible. It is also anarchists and socialists, any group or person more allied with a set of ideas than they are with other people.
That homophobe or transphobe you are always running across is no more deserving of trolling than the social justice warrior who doesn’t know when to shut up. The Jehovah’s Witness who rings your doorbell on a Sunday morning that you’ve always wanted to introduce to the Flying Spaghetti Monster is on the same level as a target of trolling as that atheist friend who thinks all religion is stupid is a target. If you’ve asked a question specifically to get someone to question their beliefs, congratulations, you are a troll.
If you’ve ever engaged in anything other than casual conversation, you’ve probably engaged in trolling behavior yourself. Admit this fact, we’ll keep it between ourselves. No one will know of the secret pleasure felt when someone rewards you with a reply to your cleverly worded bait. It’s OK, we all do it. Everyone is a troll in some fashion, especially the people who think they would never do that. Like passive aggressiveness, everyone has trolled at least once. All of us find ourselves in conversations online and off, conversations that we weren’t invited to, have no real interest in, or are required to participate in because of social norms. You just want a drink of water and the group at the water cooler stares at you as you approach. Do you offer an insight or just duck and cover? The smart person might keep to himself, but the adventurous amongst us probably attempts to riff on what the conversation appeared to be when it suddenly included them. If the comment can be deemed provocative in any way, congratulations you have just trolled the water cooler.
This behavior, trolling, is not really a new thing at all in spite of the fact that it never had a name before the internet evolved. It is the way the nature of conversation evolved over the millennia from basic communication needs, imparting information from one person to another that was life critical,
Into ways to convey complex levels of thought and to do so with enough rigor that the teachings were retained through multiple generations of descendants. The briefest of excursions into the subject of Freemasonry will shed light on just how convoluted verbal teachings can get, and just how misunderstood meanings passed down without writing and divorced of the concretes they deal with, specifically masonry in this case, can become.
It is not merely coincidental that some of the earliest human groups formed around the subject of masonry; nor is it coincidental that those groups sought to exclude others, the outgroup, from understanding what it was they were doing. The first recorded words that we still retain were recorded on stone by stone masons. And they retained their exclusive rank and that ability to divorce the spoken word from that impediment to communication, time, up until the fifteenth century and Johannes Gutenberg‘s masterful invention. It was only then that language becomes divorced from the spoken word. Only then that reading became something that anyone could afford to take time to learn and do, because it facilitated learning in other areas. Before the invention of moveable type you communicated all information directly, from master to apprentice, in words designed specifically to impart knowledge from the person with hands-on experience to the person who wanted to know how to do whatever that thing was.
After Gutenberg invented the printing press, it became more profitable for the master to write his knowledge down directly, so that his mastery could be spread wider. Could be spread to students who couldn’t hear his voice directly, because they lived in another town or even in another century. From Gutenberg’s invention until today we have continued to evolve the written word. From masters writing their knowledge down for the erudition of us all, into entire industries making billions of dollars off of the spreading of information world wide, into fat, naked old white men typing out their masurbatory fantasies in the darkness of their mother’s basement, all alone in the night. I’m not so sure this whole printing press thing is going to work out well, in the end.
The first time the veracity of the information imparted was questioned,
that ain’t food, that’s shit.
Trolling was born. Deriding or dismissing the offered information. Refusing a directive like turning a blind eye. Being known for writing a rebuttal to a treatise that history has long since forgot. Trolling 101. Anyone can engage in this basic form of rebellion, just like the millions of meme-posters on Facebook, all of them convinced they are somehow unique and worthy of the attention of others. Facebook is the internet equivalent to the office watercooler, one step below icanhascheezburger on the meritocratic scale of trolling. Facebook is an intellectual level below lolcats, because lolcats know they are attention seekers and have to hone their craft against other self-admitted attention seekers. Most people on Facebook don’t even admit that what they want to gain by hanging out there is attention.
Facebook meme posters are to trolls what script kiddies are to hackers. Someone who only understands how to do one thing in a field that encompasses all known forms of things. Anyone can screen cap an offensive image and post it. Anyone can copy and paste a meme generator image, the kind you find reposted ad infinitum across the vast Facebook wasteland. It takes no talent at all to piss someone off. Shit flinging monkeys can do it with a single gesture. Hell, if it exists, is filled with memes.
The internet is so full of amateur mental gamers, amateur trolls, that there are terms created just for them. Just asking questions is now referred to as Jaqing off. A Facebook friend went off on a tear recently because someone suggested they were playing devil’s advocate. An artist never reveals his art as art. An artist creates and either the art is accepted or rejected. If you are going to play devil’s advocate, be the devil’s advocate. Don’t expect other people to indulge your mental masturbations, or to refrain from punishing you for your transgressions of norms. No one likes a show-off. No one respects an artist whose defense is but this is art or especially I was only joking.
The key to knowing when to troll and when not to troll is honesty. Knowing what results you want from a conversation and how you will get it. This knowledge turns a memer into someone interested in perfecting the art of the troll. A person interested in the shape of the conversation itself. It is at this point that the apprentice troll becomes a journeyman troll, believes himself capable of trolling like a master. This is the point where the smartass becomes the asshole, as in “the asshole that ruined [insert name here] forum.” I have been kicked off so many forums over the years that I’ve actually lost count. I was kicked off of most of them because that is what I wanted the moderators to do, although I may not have known it at the time. Challenge authority publicly and you will be smacked down. This occurs because 99.9% of authority’s effectiveness in the wild is based on fear of the application of force. If the mundanes you have authority over are not afraid of you, you will lose control sooner or later.
Respect can replace fear most the time, but there has to be mutual respect for hard and fast rules for this to occur. Mutual respect for rules, while a basis for any good argument, is sadly lacking in most online forums. Rules have to be enforceable to be hard rules. Rules against doing something the authority cannot even check on aren’t rules, they’re wishful thinking. It is not within the ability of a forum moderator to compel civil discourse, to prevent or observe that one member has blocked messages from another member. It’s not hard to find fast rules on the internet. You can be banned from forums just for observing that forum moderators are as naked as the emperor. Never tell authority that their rules are meaningless. You cannot compel discourse or civility in the wild. You can only control who gets to have a voice in your forum.
Contrary to popular belief, trolls do not ruin forums, moderators do. More to the point, a moderator is the shepherd of the forum, and the moderator needs to be given permission by the forum owner to do the job they need to do. The most damaging belief among forum moderators is that applying rules justly equates to censorship. That you cannot remove posts and users without denying them their free speech. You may never hear from that person again, or they might be back in minutes as a new user you’ve never heard of before; but either way the activities of a moderator are not censorship. Applying rules justly is how civilization is maintained, how progress is secured. Make no mistake, a bad moderator can destroy a forum but a good moderator can make a forum work flawlessly if they simply have the knack for smoothing over the rough bits.
But getting back to the assholes as in this is the point where the smartass becomes the asshole, assholes should be kicked off forums en masse, everywhere on the internet. Kicked and kicked again until they graduate to the next level of trolling, or cease to troll altogether. It is possible to not troll, The wife is one of those rare exceptions. Trolling is as alien to her as double entendres or puns. When she ventures into those fields it is hilarious because it is so unexpected. Every time she reads my posts she is baffled about why I bother. Every time she reads responses to my posts she is livid, and it’s all I can do to keep her from hunting the offending party down.
The only way to deal with assholes is to remove them, and like a bandage it is best done quickly to limit the pain. As many times as I’ve been kicked out of groups over the decades, there are even more places that I’ve been a member of that have been reduced to ghost towns by assholes who simply don’t know when to shut up and had control over that Uniform Resource Locator or subreddit. On more than one occasion, that asshole was me.
Some of the assholes never learn. They just get bitter. They just get angry. Anger is a copout. The targets of the troll are angry too. Justifiably so, in their eyes. That too is a copout, but it is an understandable one. People who are pushed, who are angry, lash out. A good moderator on a forum does what the name implies. A good moderator moderates.
“Dude, I know you think this is fun, but your target does not. I know you can’t see the tears, but there are tears, trust me.”
When kicked from a group, understand that you are in error. Authority is never in error. Authority never admits error, in any case. The only time authority ever admits error is when they are pulling a Gorbachev. They are on their way out, and oh by the way, we fucked up. Sorry about that. Trolls live for that moment. But the kicking? That is personal. It is all about you and your blindness to lines that everyone else knew was there and you didn’t. Until you crossed the line. Now you know where the line is. Cross that line again and expect the same results. Cross the same line the same way and now you are just being stupid. Keep crossing the same line and you turn into a criminal, not a troll.
This is the other point I wanted to make. Trolls are not criminals any more than hackers are criminals. Trolls that continue pursuing the same person after they’ve been warned off are stalkers. Trolls that harass after they’ve been warned off are guilty of harassment. Trolls (or anybody else) who threatens to harm another person have crossed one of the few universal hard and fast lines in human society. That person won’t be enjoying his liberty to troll people who aren’t in orange jumpers for much longer.
But there is hope.
I learned. I survived and evolved. I knew that this change had occurred because, for quite some time now I’ve changed tacks rather than bash my head against ineffectual moderation. Walked away from conversations that were clearly going nowhere. Walked away from conversations where my target wasn’t ever going to appreciate the time invested in pointing out the error to them. I’ve simply packed up and left rather than finish the art, complete the conversational arc. I’ve walked away from forums where the moderators could not bring themselves to cull the assholes. The moderators couldn’t keep the Jaq-offs from posting every meme that crossed their newsfeed. If the sub-group is going to be subjected to everything on the larger forum, why join the group? It really is too bad that Facebook is about the only place left to have an argument in the wild on the internet. Yahoogroups? Dead. BBcode forums? Dead. Usenet? I’ve heard rumors they still exist. Haven’t been there in years.
I’ve wasted enough time flinging shit at other shit-flinging monkeys. There is no pleasure in it any longer. I have grown to appreciate the art of the troll while a growing despite for the mechanics of it keeps me from over-indulging.
You can say that you have graduated to an appreciation for the art of the troll when you can lead someone to a devastating conclusion blissfully unaware right up to that last step, and you leave them to it. You don’t hang around to admire the mess that ensues. That isn’t the point of a masterful troll, an artful troll. The point is to bring the offender into a position where they can recoil in horror at their own stupidity. Hang themselves with the lengths of rope that you’ve graciously continued to hand to them as they tied the knot and thrust their head through the loop to grin at you. Allowed the petty and the vain to impale themselves on their own sharp wits.
We all have a limited amount of time on this Earth and we can either fritter it away arguing with the ignorant and the ideologically blind, or we can spend time having conversations that have meaning and purpose and the potential for making positive changes in the world. More and more often these days, I’m choosing the latter. Anyone who comes into a forum for a specific point of view and purposefully trashes that point of view is not there to learn anything. They are there to convert by the sword. My response, now, is to repel with the sword. I block, report, and prosecute threats against my person. I block and report trolls who show up looking for a fight. I block, report and follow up on people who are racist, homophobic or Christianist to a dangerous level. That is how I’m going to make the world better for people who just want to live their lives as peacefully as possible.
If you are reading this, go wish Henry Edward Hardy a good day in hell from me. It’s because of him this was posted today.
My feeling is that the reckless, no-consequences, tantrum culture that has evolved online was something that sprouted and became normalized through SF fandom way back when, which makes it incumbent on us who are still part of it to do whatever is possible to make things better. The internet getting devoured by rage culture is only inevitable if we leave the trolls to the cesspool.Atomic Junk Shop, The Exaltation of Anger